Touri never processes or holds money in Touri Direct. The traveler pays you — all of it, directly. Here's how to keep that smooth.
The price is what you agreed
The number you accepted — or the traveler accepted from your counter — is the deal. It's tied to your shared confirmation code, so there's never a "but we said" argument.
Collect however you work
Cash on the day, bank transfer, a local payment app. Nothing to connect, no payout account, no waiting for a platform to release your money.
Confirm before the day
When the traveler messages you, match codes, then confirm the price and payment method in the chat. If you normally take a deposit, that's fine — it's between you and them.
The deal is yours
Because Touri never handles the money, we can't hold it, guarantee it, or refund it either. No escrow, no payment mediation. If payment goes wrong, it's between you and the traveler — your chat and the code are your record.
Cancellations
If a confirmed booking falls through — on either side — let us know at partners@gotouri.com so nobody is left waiting on a dead booking.
- Confirm price and method in the chat before the tour — the code exchange is the natural moment.
- Touri can't mediate payment disputes — keep the agreement in writing in your chat.
- Send the traveler a simple confirmation message for any money received.
Still have questions? We're back within 8 hours — usually less.
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